Data Policy

In Short:

1. Data is collected from the WhatsApp chatbot to improve the service and enhance the ChatGPT model, and is not shared with third parties, except as required by law or to protect legal rights.

2. Chat logs are automatically deleted every 24 hours for user privacy.

3. User identity is protected, and users have the right to request access, modification, or deletion of their data in compliance with applicable laws and regulations.

The long version:

Data Policy for WhatsApp Chatbot

1. Lawful Basis for Data Collection:

• We collect data from users who interact with our WhatsApp chatbot based on the lawful basis of legitimate interests, as defined in Article 6(1)(f) of the General Data Protection Regulation (GDPR).

• The data collected is necessary for improving the performance and functionality of our WhatsApp chatbot, including training and fine-tuning the ChatGPT model to better understand user interactions and provide relevant responses.

2. Data Collection and Usage:

• We collect and use data, including chat logs and messages exchanged during the conversation, solely for the purpose of improving our service and enhancing the functionality of the ChatGPT model. (Comment: an example here is that the Chatbot needs to remember prevous prompts and answers, so you can have a conversation with it)

• We do not collect any personal information unless explicitly provided by the user during the conversation.

• Chat logs are automatically deleted every 24 hours to protect user privacy.

3. Data Storage and Security:

• We store the data collected from the WhatsApp chatbot securely, using appropriate technical and organizational measures to protect against unauthorized access, data breaches, and data loss.

• We retain the data for the duration necessary to fulfill the purposes for which it was collected, and in compliance with applicable laws and regulations.

4. Data Sharing:

• We do not share the data collected from the WhatsApp chatbot with third parties, except as required by law or to protect our legal rights.

• It is important to note that OpenAI, the provider of the ChatGPT model, may have a different data policy. However, user identity is protected unless explicitly identified during the conversation.

5. User Rights:

• Users have the right to request access to their data, rectification, erasure, restriction of processing, and data portability, in accordance with the rights provided under Articles 15 to 20 of the GDPR.

• Users also have the right to object to the processing of their data based on legitimate interests, as provided under Article 21 of the GDPR.

• Users can exercise their rights by contacting us through the contact information provided below.

6. Changes to the Data Policy:

• We reserve the right to update and modify this data policy as necessary, and will notify users of any material changes.

• It is the responsibility of users to review and understand the latest version of the data policy.

7. Contact Information:

• If you have any questions, concerns, or requests regarding our data policy or how we handle data, please contact us at voasql5o@duck.com